Preferences is where a user can adjust their Prokeep Stock Messages, Notification Settings, Appearance, and Language. To configure your Preferences, please see the instructions below:

  • Log into your Prokeep profile.
  • Click the Settings gear in the lower left hand corner of the screen.

  • Click "Preferences."

  • Under Preferences, there are four options: Stock Messages, Notifications, Appearance, and Language

  • Stock Messages - Stock messages are customizable on a users level. They can be used for quick responses.
  • Notifications 
    • Desktop Notifications - You can adjust the notification sound, or the lack thereof, as well as the interval of how often the notifications occur until the message is claimed or read.
    • Email Notifications - You can turn on "Email Notifications" in this section. You can be notified via email every time a message is either left unclaimed or unread after a specified amount of time.
  • Appearance - Here you can adjust the visual appearance of Prokeep. We have our new "Light" theme or the "Classic" Prokeep theme.
  • Language - This is where the user can adjust which language the Prokeep application is in. 
    • We currently support English, French, and Spanish!