Only Administrators or Managers are able to edit users. To edit a user, please see the steps below:

  • As an Admin or Manager, log into your Prokeep profile.
  • Click the Settings gear in the lower left hand corner of the screen.

  • Click "Users."

  • Find the user you are wanting to edit and click on the pencil icon to the right of their name.


  • This is where you can edit the user's first & last name, email address, cellphone number, their Role, the locations they have access to, and even delete the user. Click "Submit" to save the changes.