Only an Administrator or Manager can submit a Customer Import. Prokeep allows you to bulk upload your customer contact list without having to add each customer one by one. To submit a Customer Import, please see the steps below:

• As an Admin or Manager, log into your Prokeep profile.

• Click on the Settings gear in the lower left hand corner of the screen.

• Click "Customer Import."

• Click "Download Template" to see how the document must be set up.

• Every row needs to have at least a cellphone number and at least one location/group marked by an "X." 

• Upload your completed document, click "Continue."

• Follow the instructions on Step 3 and then click "Save & Continue"

• Review Step 4 and then click "Import"

Note: The Welcome Message is NOT sent when you bulk upload contacts.