For instruction on how to block numbers, please see the steps below:

From Inbox or Threads:

• Log into your Prokeep profile.

• When a new message arrives in the Inbox, there is an option to "Block" a number at the top of the screen. 

• If the number is spam, click "Block."

• Prokeep will ask you if you are sure you would like to block the number as only an Admin can unblock the number. If sure, confirm "Yes, block this number."

• This will block the number from texting into your location. 

From Contacts:

• Log into your Prokeep profile.

• Go to the Contacts section.

• Find the contact or phone number you are looking to block and click the contact

• On the right side of the screen click the ellipsis, then "Block."