Settings

Articles related to the settings of ProKeep.

Changing Profile Information
Changing Profile Information: To adjust your name, email or cellphone number within Prokeep, please see the steps below: Log into your Prokeep prof...
Mon, 1 Jun, 2020 at 5:41 PM
Changing Your Password
Changing Your Password: To change your password within Prokeep, please see the steps below: Log into your Prokeep profile. Click on the setti...
Mon, 1 Jun, 2020 at 5:41 PM
Password Reset
Password Reset: Forgot your password? Here are steps to reset your password when you are NOT already logged into Prokeep: Within Google Chrome or M...
Mon, 1 Jun, 2020 at 5:41 PM
Customizing Stock Messages
Customizing Stock Messages: Stock Messages are customizable on a user level so everyone can have their own unique Stock Messages. To configure y...
Mon, 1 Jun, 2020 at 5:41 PM
Changing Prokeep Notification Settings
Changing Prokeep Notification Settings: You are able to adjust the notifications that occur when a new message has come into your Prokeep account.  ...
Tue, 21 Jul, 2020 at 12:25 PM
After Hours Message - Overview
After Hours Message - Overview: Only an Administrator or Manager are able to change the After Hours Message. To enable the After Hours Message, plea...
Mon, 1 Jun, 2020 at 5:42 PM
Adding a New User
Adding a New User: Only an Administrator or Manager are able to add a new user to Prokeep.  To add a new user to Prokeep, please see steps below: ...
Mon, 1 Jun, 2020 at 5:42 PM
Editing a User
Editing a User: Only Administrators or Managers are able to edit users.  To edit a user, please see the steps below: As an Admin or Manager, lo...
Mon, 1 Jun, 2020 at 5:43 PM
Roles and Permissions
Roles and Permissions: Roles and Permissions allow for differentiated access to features within Prokeep. There are three different Roles that can be ass...
Mon, 1 Jun, 2020 at 5:43 PM
Customer Import - Overview
Customer Import - Overview: Only an Administrator or Manager can submit a Customer Import. Prokeep allows you to bulk upload your customer contact list ...
Mon, 1 Jun, 2020 at 5:43 PM