Settings

Articles related to the settings of Prokeep.

Changing Profile Information
To adjust your name, email or cellphone number within Prokeep, please see the steps below: Log into your Prokeep profile. Click on the Settings gea...
Wed, 21 Apr, 2021 at 1:59 PM
Changing Your Password
To change your password within Prokeep, please see the steps below: Log into your Prokeep profile. Click on the settings gear in the lower left hand c...
Wed, 21 Apr, 2021 at 2:00 PM
Password Reset
Forgot your password? Here are steps to reset your password when you are NOT already logged into Prokeep: Within Google Chrome or Mozilla Firefox, go to ...
Wed, 21 Apr, 2021 at 2:00 PM
Preferences
Preferences is where a user can adjust their Prokeep Stock Messages, Notification Settings, Appearance, and Language. To configure your Preferences, please...
Wed, 21 Apr, 2021 at 2:02 PM
After Hours Message & Temporary Hours
After Hours Message: Only an Administrator or Manager are able to change the After Hours Message. To enable the After Hours Message, please see steps below...
Mon, 25 Jan, 2021 at 5:14 PM
Prokeep Notification Settings
Prokeep Notification Settings: You are able to adjust the notifications that occur when a new message has come into your Prokeep account. To adjus...
Thu, 29 Jul, 2021 at 3:05 PM
Adding a New User
Only an Administrator or Manager are able to add a new user to Prokeep. To add a new user to Prokeep, please see steps below: As an Admin or Manager, log...
Wed, 21 Apr, 2021 at 2:04 PM
Editing a User
Only Administrators or Managers are able to edit users. To edit a user, please see the steps below: As an Admin or Manager, log into your Prokeep profile...
Wed, 21 Apr, 2021 at 2:05 PM
Roles and Permissions
Roles and Permissions allow for differentiated access to features within Prokeep. There are three different Roles that can be assigned in Prokeep:  Admin...
Wed, 21 Apr, 2021 at 2:05 PM
Customer Import - Overview
Only an Administrator or Manager can submit a Customer Import. Prokeep allows you to bulk upload your customer contact list without having to add each custo...
Thu, 8 Jul, 2021 at 11:36 AM