Settings

Articles related to the settings of Prokeep.

Changing Profile Information
Changing Profile Information: To adjust your name, email or cellphone number within Prokeep, please see the steps below: Log into your Prokeep profile...
Mon, 25 Jan, 2021 at 4:57 PM
Changing Your Password
Changing Your Password: To change your password within Prokeep, please see the steps below: Log into your Prokeep profile. Click on the settings gear ...
Mon, 25 Jan, 2021 at 4:57 PM
Password Reset
Password Reset: Forgot your password? Here are steps to reset your password when you are NOT already logged into Prokeep: Within Google Chrome or Mozilla...
Mon, 25 Jan, 2021 at 5:06 PM
Preferences
Preferences: Preferences is where a user can adjust their Prokeep Stock Messages, Notification Settings, Appearance, and Language. To configure your Prefer...
Mon, 25 Jan, 2021 at 5:36 PM
After Hours Message & Temporary Hours
After Hours Message: Only an Administrator or Manager are able to change the After Hours Message. To enable the After Hours Message, please see steps below...
Mon, 25 Jan, 2021 at 5:14 PM
Adding a New User
Adding a New User: Only an Administrator or Manager are able to add a new user to Prokeep. To add a new user to Prokeep, please see steps below: As an Ad...
Mon, 25 Jan, 2021 at 5:15 PM
Editing a User
Editing a User: Only Administrators or Managers are able to edit users. To edit a user, please see the steps below: As an Admin or Manager, log into your...
Mon, 25 Jan, 2021 at 5:16 PM
Roles and Permissions
Roles and Permissions: Roles and Permissions allow for differentiated access to features within Prokeep. There are three different Roles that can be assign...
Mon, 25 Jan, 2021 at 5:16 PM
Customer Import - Overview
Customer Import - Overview: Only an Administrator or Manager can submit a Customer Import. Prokeep allows you to bulk upload your customer contact list wit...
Mon, 25 Jan, 2021 at 5:17 PM
How to Block Numbers
How to Block Numbers: For instruction on how to block numbers, please see the steps below: From Inbox or Threads: Log into your Prokeep profile. When...
Mon, 25 Jan, 2021 at 5:18 PM